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Reliability scoring

Know who to trust before you hit send.

Every reviewer earns a reliability score from real behavior across every campaign. Over a few launches, your roster sorts itself into the readers worth keeping and the collectors to quietly retire.

A score built from what actually happened

ArcRoster records each participation event — invitation sent, copy downloaded, review submitted, reviewed before launch, deadline missed, no review, confirmed leak — and rolls them into a single reliability score that builds across every campaign. Trusted (80+), Reliable (50–79), At Risk (20–49), Inactive (0–19), and Blocked (below 0) tell you at a glance who to invite next.

Only penalize what's actually their fault

Downloading a copy and never reviewing pulls a score down. Someone who never downloaded isn't penalized the same way — they may simply not have started. Reviewing on time, launch after launch, pushes the score up. The model rewards follow-through, not just activity.

Scores that follow reviewers across books

Because your reviewer CRM is permanent, reliability scores carry from launch to launch. You're not re-learning who's dependable every time — you already know, and the ranking only sharpens with each campaign you run.

Turn scores into invite decisions

Filter your roster by score and status when building the next campaign. Invite your Trusted and Reliable readers first, give At Risk reviewers a limited shot, and stop wasting copies on collectors who never deliver.

Questions

Common questions.

How is a reviewer's reliability score calculated?
From real participation events across every campaign — invitation sent, copy downloaded, review submitted, reviewed before launch, deadline missed, no review, confirmed leak. Those roll into a single score that builds over time, so the model rewards follow-through rather than just activity.
What do the score tiers mean?
Five bands tell you at a glance who to invite next: Trusted (80+), Reliable (50–79), At Risk (20–49), Inactive (0–19), and Blocked (below 0). Over a few launches your roster sorts itself into the readers worth keeping and the collectors to quietly retire.
Does a reviewer get penalized for not downloading?
No. Downloading a copy and never reviewing pulls a score down, but someone who never downloaded isn't penalized the same way — they may simply not have started. Only things that are actually a reviewer's fault count against them.
Do scores follow reviewers between books?
Yes. Because your reviewer CRM is permanent, reliability scores carry from launch to launch. You're not re-learning who's dependable every time — you already know, and the ranking only sharpens with each campaign you run.
Your next launch, reviewed

Build an ARC team that actually shows up.

We're opening ArcRoster to the first 100 indie authors. Free during beta, early pricing locked in for life — in exchange for telling us what to build next.